You’re NOT doing usability testing? Are you…nuts? Anyone who’s ever done—or even just observed–usability testing can tell you that it’s one of the most effective ways to ensure that whatever you’re building is as good as it can be–whether it’s a web site, a mobile app, a smart watch, or anything else that people need Read more about May 21st, 2019 – You’re NOT doing usability testing? Are you…nuts?[…]
Together, we’ll explore major impact stemming from minor UI blunders. Along the way we’ll encounter jet fighters, nuclear power plants, missile alert systems, and the cash register at Jason’s Deli.
10-Minute Talks Join us for FOUR 10-minute talks in one evening! The short talk format keeps things moving and allows for some engaging Q&A between each talk. The talks are… “That was Then, This is Now – Embrace the Changing Landscape of Design” by Christine Fajardo “All you need to know about ChatBots” by Benjamin Read more about March 20, 2019 – 10-Minute Talks[…]
Agile Behavior-Based Personas for Better Designs Maximize design efforts with agile, contextual behavior-based personas that enhance how people experience products, services, and apps. These small business marketing ideas might not show visible output in the beginning, but are worth one’s weight in gold. Persona creation has traditionally been a labor and resource intensive process. Our game-like Read more about Feb. 21st, 2019 – Agile Behavior-Based Personas for Better Designs[…]
Finding Fun: Tips and Techniques from Game Design Principles It’s time to reset how we incorporate game design into our products and services. The belabored buzzword, “Gamification” devalues a branch of design that is still undeniably more effective at onboarding, engagement, and satisfaction. Why are games so much fun? The answer is far deeper than Read more about Jan. 22nd, 2019 – Finding Fun: Tips and Techniques from Game Design Principles[…]
Right Place, Right Time: Content, Personalization, and Visualization The hardest thing about personalization? Managing expectations and setting priorities. When anything is possible, how can you frame the discussion to focus on what is feasible and achievable? We’ll look at common assumptions about personalization, visualization examples from workshops, and strategies for creating “conditional content” that matches Read more about Nov. 27th, 2018 – Right Place, Right Time: Content, Personalization, and Visualization[…]
Accessibility: What you SEE is Only Half the Story When does a great user experience turn into a negative user experience? When accessibility is not a key part of the design objective. In this presentation, John Mulé will demonstrate some of the accessibility challenges faced by persons with visual impairments. These will include examples of Read more about Oct. 24th, 2018 – Accessibility: What you SEE is Only Half the Story[…]
Unpacking The Design Process A playbook for successful design engagements I love the elegant simplicity of the design process: understand, envision, prototype, test, and build. Five powerful words that promise repeatable success. The problem is applying the design process in most organizations is never as simple as these five words — even in design-centric organizations. Read more about Sept. 25th, 2018 – Unpacking The Design Process[…]
Does Anyone Speak Healthcare? We live in an era when healthcare is getting more complex, not less. Health literacy is low, due to a combination of the complexity of the system, the complexity of the human body, and the state many people are in when they come to us. Patients and their families or friends Read more about July 25th, 2018 – Does Anyone Speak Healthcare?[…]
Design is a Team Sport Every seasoned designer has fallen into the trap. They see the bad design in front of them. They can’t help but see how bad it is. And they want to redesign it. Show the world how it could be done. How it should be done. Well-intentioned as the desire to rid Read more about June 13th, 2018 – Design is a Team Sport[…]