Amanda Stockwell's Picture

September 22nd, 2020 Virtual Meeting – Fitting UX Research Into Agile Development

Fitting UX Research Into Agile Development UX Research is still one of the hardest areas to incorporate into an Agile setting. This session will cover recommendations for setting up the logistics to best facilitate research and specific tips to plan, run, and analyze UX research effectively within an Agile environment. Amanda will touch on: Team Read more about September 22nd, 2020 Virtual Meeting – Fitting UX Research Into Agile Development[…]

Neha Agarwal and Dhiraj Sapkal

August 25th, 2020 Virtual Meeting – Tech-Free Service Design: Mumbai’s “Dabbawalas”

Tech-Free Service Design: Mumbai’s “Dabbawalas” Using no digital technology whatsoever, Mumbai’s “Dabbawalas” are a network of 5,000 delivery people that deliver up to 200,000 lunch boxes per day, in the fourth most populated city in the world! For the past two decades, thousands of Mumbai’s workforce have had a lunch box carrying a homemade meal Read more about August 25th, 2020 Virtual Meeting – Tech-Free Service Design: Mumbai’s “Dabbawalas”[…]

Margot Bloomstein Picture

June 25th, 2020 Virtual Meeting – Fostering Trust in Your Brand and Beyond

Fostering Trust in Your Brand and Beyond Mass media and our most cynical memes say we live in a post-fact era. So how do our audiences, consumers, and citizens invest their trust? And how can our organizations influence them? The old influences are gone: whether we’re picking a restaurant, reading the news, selecting software, or Read more about June 25th, 2020 Virtual Meeting – Fostering Trust in Your Brand and Beyond[…]

Jen Cardello picture

May 21st, 2020 Virtual Meeting – Measuring the Impact of Design

Measuring the Impact of Design How can you articulate the benefits of your design strategies? I’ll talk about a framework for articulating metrics at the right altitudes to ensure design experimentation conveys impact and outcomes and has space to prove and disprove hypotheses. Key takeaways: how to clarify business and user problem statements how to Read more about May 21st, 2020 Virtual Meeting – Measuring the Impact of Design[…]

Christine Fajardo

Apr. 21st, 2020 Virtual Meeting – Blazing the Trail: Leading Design Within an Enterprise

Blazing the Trail: Leading Design Within an Enterprise It’s easy to spot designers working for start-ups, boutique agencies, or for small to medium-sized tech companies, whose work is focused on a single product or suite of related products; all with the goal of creating an optimal user experience and driving business results. But what if Read more about Apr. 21st, 2020 Virtual Meeting – Blazing the Trail: Leading Design Within an Enterprise[…]

Hale Pulsifer Photo

Feb. 26th, 2020 – Increasing Accessibility Awareness in Your Organization

Increasing Accessibility Awareness in Your Organization There is a growing awareness of how important it is to get Accessibility right. But how do you convey the importance of accessibility to others who aren’t familiar with the disability community – especially executives and other business leaders? When communicated successfully, you can move the needle on accessibility Read more about Feb. 26th, 2020 – Increasing Accessibility Awareness in Your Organization[…]

John Mule

Oct. 24th, 2018 – Accessibility: What you SEE is Only Half the Story

Accessibility: What you SEE is Only Half the Story When does a great user experience turn into a negative user experience? When accessibility is not a key part of the design objective. In this presentation, John Mulé will demonstrate some of the accessibility challenges faced by persons with visual impairments. These will include examples of Read more about Oct. 24th, 2018 – Accessibility: What you SEE is Only Half the Story[…]