Building Understanding: Improving User Feedback Through the Power of Serious Play Design quality is intimately tied to the depth and accuracy of how users describe their experiences. Accessing subconscious thoughts and feelings of users improves the clarity of user-expression. In a hands-on session, you will experience LEGO® Serious Play® as a methodology to access subconscious Read more about Mar 27th, 2018 – Building Understanding: Improving User Feedback Through the Power of Serious Play[…]
The Buy-In Struggle Research can be a lot like Kevin McCAllister from the movie, Home Alone. Kevin was a child that simply existed. His parents and family recognized his presence and place within their family. He was considered a bit of a nuisance. He was left behind, on several occasions, but was always resourceful. He Read more about Feb 15th, 2018 – The Buy-In Struggle[…]
This talk will focus on a UX research method known as a Contextual Usability Evaluation. This will allow UX researchers and designers to quickly and inexpensively discover the impact, if any, of specified contexts-of-use on the usability of mobile applications, even within fast-paced agile environments.